, Invest Pacific
27 May 2021

TaskUs, the leading global technology-enabled service provider for high-growth technology companies and which recently expanded to Cali, is inviting individuals to participate in a free virtual language program it just launched.

Called the “The Art of Fluency: the TaskUs Language Academy,” the program is open to those interested in improving their command of English and working in the customer service and care industry.

“Together with the local government, we are glad to introduce opportunities that will help the community to be job-ready. The TaskUs language program is an excellent program that will help participants improve their communication skills. Not only is it free, but the program will also be held virtually, allowing participants to take the classes from the safety and comfort of their homes,” said Guillermo Ulloa, TaskUs Vice President of Operations in Colombia.

Program Details

Geared toward exceptional customer service, the program will include lessons on written and spoken English. Much focus will be given to grammar, pronunciation, vocabulary, tone, and other aspects of conversational communication—such as active listening, comprehension, and establishing trust and empathy.

Classes will be held from Monday to Friday, 6 hours per day for 3 weeks, on a unique virtual platform from which participants can access modules and activities. This course aims to help students become more confident to engage in conversation with English speakers.

The program welcomed its first batch earlier this month. And registration for the next batches will run until June 2, subject to availability. Interested participants must register online via this link, where more information will be available upon registration, including information on qualifications required for participation.

A growing service industry

According to Alejandro Ossa, Executive Director of Invest Pacific, job opportunities have been opening up to the English-proficient population of Cali owing to the growth of outsourcing operations.

“We are very happy to see the commitment of companies like TaskUs in promoting these free spaces to help improve the bilingual skills of the local community in Cali, while giving them the opportunity to access a job in an industry that has been growing by leaps and bounds. We will continue supporting these projects and working in synergy with the institutions of our region so that more citizens can continue to grow in the outsourcing sector and technological operations,” said Ossa.

According to Ossa, Cali has a digital economy cluster made up of more than 735 companies, including software development, information technology outsourcing, and service outsourcing companies. For these companies, the most relevant factors that have influenced the development and success of their operations, especially in recent years, have been their command of English, the workplace culture, and the huge amount of talent available in the region.

María Fernanda Santa, Secretary of Economic Development of Cali, also said, “We are seeing a lot of interest from companies in Cali, generating more job opportunities for Caleños. This is a magnificent opportunity to contribute to the economic and social recovery of the city. We are at a key moment to continue promoting these types of joint initiatives and to contribute to the positioning of Cali as a smart, technological, and welcoming city.”

To learn more about TaskUs, visit https://www.taskus.com or the following social media accounts:

Facebook: TaskUsColombia
LinkedIn: TaskUs
Instagram: @TaskUsColombia
Twitter: @TaskUs

Media Contact:

Camila Andrea Pinilla
TaskUs
camila.pinilla@taskus.com

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