Last update: 29/09/2022
Colombia is considered the third most attractive country for the location of service companies in Latin America, mainly due to its cost competitiveness and the availability of skilled human talent. This adds to the fact that the country is in the top 10 preferred markets for the opening or relocation of Shared Service Centers (SSCs) in the world, and in third place in Latin America after Costa Rica and Mexico.
Colombia is considered the third most attractive country for the location of service companies in Latin America, mainly due to its cost competitiveness and the availability of skilled human talent. This adds to the fact that the country is in the top 10 preferred markets for the opening or relocation of Shared Service Centers (SSCs) in the world, and in third place in Latin America after Costa Rica and Mexico.
The geographical and cultural proximity, the country’s time zone, as well as the number of Spanish-speaking inhabitants play an important role, allowing countries such as Ecuador, Costa Rica, Panama and Mexico to have a higher percentage of coverage from Colombia.
The shared services centers in the country are not only intended for operations in Spanish, 24% of them have operations in the United States, while 20% have them in Brazil.
Cali with its metropolitan area is the third city with the largest population and it is characterized by the quality of its human talent. More than 170,000 people have graduated between 2016-2020, with studies related to manufacturing, agribusiness and global services (45% of its graduates are from undergraduate programs and 38% from programs at technical levels).
Cali has some of the most competitive salaries in the country for shared service centers among the main cities of the country.
Calle 3 No. 9 - 08 / Cali, Colombia
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